Values are essential to understand but difficult to define. As any set of acts in everyday work is value-driven (Askeland et al., 2020), values can be understood as ‘that which is worth having, doing, and being (i.e., norma-tive goods or “ends”)’ (Selznick, 1992, p. 60). However, if you ask organ-isational members to define their values or elaborate on their organisation’s…
Becoming a master of administration and management rests on the ability of the manager, director, administrator, or practitioner to think analytically. As such, administrators ask and answer questions that will improve the organization’s performance, customer service, financial position, and overall decision-making capabilities. Research provides managers with the diagnostic capacity to accom…