Although the vital importance of drinking water provision, and with this the core task of drinking water organisations, has essentially been stable for the past few decades, the challenges water companies meet, the way they operate, and certainly also thecitizens they serve, have undergone significant changes (Geldof et al. 2000; Tonkens 2008). For instance, over the past few decades the water …
Within the research project,one of the first steps was to select the eight countries /jurisdictionsto be examined. The aim was to achieveawidelyspread representa-tion of regionsaround the globe, restrictingthe scope toamanageable number ofjurisdictions (eight)while allowing for diversity,explicitly focusing on the inclusionof nations in the global south. The aim of achievingdiversity is related…