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E-book Manual for Implementation of 5s in Hospital Setting

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Penilaian

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The 5S-Kaizen-Total Quality Management (TQM) is the three-step approach to improve hospital management under limited resources. The steps are: a) Application of 5S (Sort, Set, Shine, Standardize and Sustain) for improvement of working environment; b) Continuous Quality Improvement (CQI) or KAIZEN activities for evidence-based participatory problem solving at the workplace for continuous quality improvement; and c) TQM (total quality management) as an approach to make maximal use of capacity of the entire organization. This approach is based on the Japanese management tool originally used in the industrial sector like Toyota and other companies. In the year 2000, Dr. Wimal Karandagoda, Director of Castle Street Hospital, Sri Lanka, first applied this industrial tool to his hospital. Although he experienced some resistance from staff at the beginning, he could successfully implement the approach to the whole hospital. The “5S’ is directed to improve the working environment. KAIZEN is a Japanese word meaning Continuous Quality Improvement (CQI). This is a problem-solving approach that can be spread to the whole organization under the leadership of top management. The TQM stage comes once the CQI stage is over.

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Ketersediaan

Informasi Detail

Judul Seri

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No. Panggil

362.1068 JIC m

Penerbit

Bangladesh : ., 2015

Deskripsi Fisik

153 hlm

Bahasa

English

ISBN/ISSN

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Klasifikasi

362.1068

Tipe Isi

text

Tipe Media

computer

Tipe Pembawa

online resource

Edisi

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Subjek

Medical Service Management

Info Detail Spesifik

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Pernyataan Tanggungjawab

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Versi lain/terkait

Lampiran Berkas

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