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E-book Resilience of Water Supply in Practice : Experiences from the Frontline
Uncertainty and interconnecting crises are no longer exceptional. In almost everypart of the world, living with water crises is an everyday reality for many. Yet,water supply sustains a functioning society, and as such any threat to it must becountered head-on. Frontline water suppliers, routinely forced to respond andadapt so they can deliver water in the face of all challenges, have found that theirtask has become much more complex. They must accommodate growingpopulations that use ever-increasing amounts of water, and do so in the face ofclimate change, once a distant spectre but now an all-encompassing catastrophedemanding fast and adequate response. As the climate becomes increasinglyerratic, water supply becomes increasingly unreliable and intermittent; couple thatwith long-standing performance issues caused by failing infrastructure or a lackof investment in maintaining and growing services, and it becomes obvious thatutility management practices need to improve quickly. The problems of leaks andageing infrastructure have become ever more demanding, and the coronavirusdisease 2019 (COVID-19) pandemic has shown us that reliable and clean waterprovision is ever more critical to human life.The front line of water supply has never presented more challenges than it doestoday. Resilience–the ability to anticipate variability, and deal with, recover fromand learn from complex shocks and pressures–has quickly moved to the top of theagenda and has to apply to all water supply operations in all circumstances. Solutions and opportunities to improve water security do exist. As well astechnologies, there are decision processes, partnerships and other approacheswhich defy risks and ensure continuity of water flow during crises. The ability toshare, interpret and use knowledge and experience supports the development ofactions that respond to crises. To support those actively responding to realities onthe ground, we need to reflect, learn and better understand how ideas of resiliencecan be translated into practice. This book is meant for anybody planning and delivering water supply services underincreasingly difficult conditions. It spotlights resilience as a subject that needsfocused attention because almost a quarter of the world’s population now faceswater crises (Hofsteet al., 2019). It explores actions and interventions on theground that have advanced the provision of resilient water supply in response tocomplex challenges. The experiences of frontline water suppliers highlight theemergence of different practices, and the book explores a range of currentmethods that contribute to making water services more resilient.From the moment we set out to create this book, we saw the vital importance ofgiving a voice to practitioners delivering water services on a day-to-day basis.Without knowledge of their local experiences, government institutions, theprivate sector and civil society cannot develop resilient service delivery modelsthat can be supported and replicated elsewhere. Consequently, this book shouldinterest everybody engaged in trying to strengthen the supply of water services ina range of locations and contexts. It will also be of interest to those undertakingprofessional qualifications because they will need to apply a strongthinker?practitioner approach.The book draws on a range of locations and contexts to highlight the challengesbeing faced and adaptations being implemented; it covers industrialized nationswith apparently high performance levels, robust institutions and utilities, as wellas low- and middle-income countries, some of which are directly affected byarmed conflict or decades of underinvestment. The experiences represented varyconsiderably, as do the available resources and institutional capacities.In the process of editing this book, we have come to understand that much is beingachieved in the struggle to provide safe water to entire populations in challengingcircumstances, that building in resilience to climate change and other threats isevolving, and that much can be learned from sharing experiences. We have listenedto others, who might be in vastly different situations, describe their choices andimplementation of action. However, we do recognize the scale of the challenge.
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