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E-book Quality in Primary Health Care
The quality of primary health care can be greatly affected by the prevailing culture and environment of the health system. There are a number of interventions to improve quality of care at the system level that create an enabling environment, including: national workforce strategies; registration and licensing mechanisms; external evaluation or accreditation; public reporting and benchmarking mechanisms; and national regulatory bodies for medicines,
medical devices and other health products. Health information systems to measure and drive quality of care, and financing methods to support provision of high-quality care are also essential. For health care to be truly people-centred, service users and communities need to play an active role in the design and delivery of health services to ensure local needs are met. At the same time, a national policy and strategy is needed to help structure efforts and drive progress including a national policy and strategy on quality to support improvement at the primary health care level. No single actor will be able to effect all the necessary changes. Health systems managers and policy makers need to take up the challenge to implement evidence-based primary care interventions that demonstrate improvement, measure against similar systems that are delivering the best primary health care performance, and promote systems and practices that will reduce harm to people. People are central to primary health care.
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