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E-book Delivering on the Promise of Democracy : Visual Case Studies in Educational Equity and Transformation
n July 2016, the Bill & Melinda Gates Foundation funded my proposal to develop “visual case studies” to highlight institutions and their approaches, with the hope that insights into their successes would be valuable for anyone interested in the evolving story of higher education. I invited seven leaders from the Frontier Set to participate in our research so we could highlight their unique leadership, processes, and institutional strategies. I partnered with XPLANE, a Portland, Oregon based design consultancy firm which specializes in design thinking and cooperative facilitation, to facilitate the field research and develop this visual case study.My desire to lead this research was driven by the belief that higher education institutions, as we have conceptualized them, are neglecting key segments of society. The accepted best practices for student success are not reaching many students who could most benefit from access to the ladder of education. I have always understood that the mission of higher education is to provide such access for the improvement of the communities these institutions serve.This belief is connected to my own journey. My father first sought education as a young man of 14 at a village school in India, literally under a tree. His educational journey expanded his possibilities and in turn opened a world of opportunity to me. In my role as a faculty member and academic leader, I am acutely aware of what happens to students and their families—and future generations—once they partake in education, study, and complete their degrees. The students and their families follow a different trajectory. As an architect, I believe that form must always follow function. Institutions likewise must ask the question: is our form following our mission, our institutional function and purpose?I chose these seven institutions as exemplars in improving access, increasing graduation rates, building innovative programmes, designing advising and student support services to facilitate greater student success, and using technology to improve learning. I interviewed the institutions’ executives to explore how they approached problems for their specific institutions and how they lead transformation.
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