This open access book constitutes the refereed proceedings of the 23rd International Conference on Software Business, ICSOB 2023, which was held in Lahti, Finland, during November 27–29, 2023. The special theme of ICSOB 2023 was Digital Agility: Mastering Change in Software Business and Digital Services. The 27 full papers and 8 short papers presented in this book were carefully reviewed and …
The age of digitization can be characterized by the fact that digital technology ismore and more closely integrated with business models. It provides key supportof everyday life both in business and the private. In economy, more and moreenterprises directly depend on their abilities to combine all the potentials ofdigital technology with their business models and their …